Challenge: The client, a recruitment agency specializing in the hospitality sector, was struggling with an outdated platform that hindered their ability to match international candidates with employers. They needed a platform overhaul to provide a seamless experience for candidates and recruiters, ensuring smooth communication and a better match-making process.
We redesigned the entire recruitment platform to create a streamlined and engaging user experience. The platform included features for managing job listings, candidate profiles, and interview scheduling, all enhanced by an intuitive user interface that catered to international users.
User Experience (UX) Research: Conducted extensive UX research with recruiters and candidates to identify pain points in the current process. We focused on simplifying the process of job applications, communication, and candidate vetting.
Platform Redesigning & Development: Redesigned the recruitment platform, integrating job search functionality, candidate matching algorithms, and multi-language support. Built-in features included a personalized dashboard for recruiters and candidates, automated job recommendations, and interview scheduling.
Mobile Optimization: Ensured the platform was mobile-optimized, allowing users to apply, communicate, and schedule interviews via their smartphones.
Feedback & Iteration: Launched the platform in phases, collecting feedback from users to refine and improve the experience based on real-time data.
The new platform significantly improved user satisfaction, increasing candidate placement rates by 35%. Recruiters reported a 50% reduction in time-to-hire, thanks to the automated matching and scheduling features, which streamlined the recruitment process.
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